For Quick Deliveries:
Subject to Clause 1.2 below, CK CANNOT commit any fixed/specific time for delivery as mentioned in Special Instructions or otherwise. Deliveries will be made between 9 am to 7 pm on the given date.
The delivery shall be made at the address which are provided on the orders received by CK and will NOT be redirected/redelivered to any other address in any circumstance.
The above product will be delivered only in the cities/locations mentioned in the List of Serviceable Cities.
The delivery of the products/items ordered will be attempted only ONCE at the address as provided in the order received by CK. In the event the delivery is not executed due to any reason whatsoever, the customer shall still be charged for the order and no redelivery or refund will be made by CK.
The order will be deemed executed and delivered in the following events:
- Delivery not done due to wrong/incomplete address.
- Recipient not available.
- Premises locked.
- Wrong/incorrect phone or mobile or extension number/not working/no reply or not connecting/not reachable.
- Recipient refused the products.
- Delivered the product at the Gate/Reception/Neighborhood.
CK will not entertain any complaint for products after 24 hours from the time of delivery.
No Deliveries will be made on National Holidays. The delivery of the same would be done on the next working Day.
The image displayed is indicative in nature. Actual product may vary in shape or design as per the availability.
CK reserves the right to substitute the product (Including specified color) / other products with equal or higher value in case of non-availability of the desired product.
In case of floods/Heavy Rains/natural calamity/National Bandh/election dates/curfews/traffic jams/festival times/regulated traffic movements/or any other impediments that may restrict the delivery of the order. CK reserves the right to reschedule the delivery for another date.
No instructions will be entertained for any request to change the date of delivery.
Orders once placed cannot be cancelled.
In case the product is not delivered due to any of the above reasons, the update will be available on the website and the same can be collected from the delivering outlet same day in the same city, details of which are available with our customer support numbers.
Proof of delivery will be provided in case of any dispute in delivery.
For branded commodities, respective brand owners will be responsible for the quality of the product.
Delivery of certain branded items may not be possible/delayed under certain uncontrollable circumstances such as the product is not available in the market or discontinued by the manufacturer. In such cases, a similar product nearest to the description shall be delivered. Conformance would be sought from the customer for the same through e-mail. However, if there is no response from the customer within 4 (four) hours, it shall be assumed that he/she has agreed to the delivery of the alternate product.
While placing an order, please provide us with the following information for delivery at Hotel/Hospital, etc.